Schedule a Ride

To schedule your transportation, please call

1-855-CO4-NEMT      

(1-855-264-6368)

and one of our highly trained Customer Service Representatives will be happy to assist you.

Please call at least 48 hours in advance of your appointment to allow us sufficient time to arrange for service.

Transportation with less than 48 hours notice must have a verifiable and valid reason to be scheduled.

You can also call to arrange for reimbursement when you are transported to your appointment by a family member, friend, or through one of our registered volunteer driver programs

To schedule your service, please have the following information ready when you call:

  • Your Medicaid ID number
  • Your doctor’s name
  • The appointment address
  • Your appointment time
  • A phone number for your doctor

First Transit will work with you and your medical care provider to ensure that your receive the most appropriate transportation service for your situation.

Fixed Route Services

RTD * Greely/Evans Transit *  Berthoud

COLT * TransFort

If you are able to use the fixed route bus services in your area, First Transit will provide you with the appropriate fare media (tickets/tokens) to use the system to get to your appointments.

First Transit is open Monday through Friday 8:00 am to 5:00 pm excluding state recognized holidays, to take your transportation requests.

TTY/TDD Calls

First Transit uses Colorado Relay for customers requiring TTY/TDD services. Just call 711 or 800-659-2659

These services are also available in Spanish by calling 800-337-3242

Non-English Languages

First Transit is able to take your call, no matter what the language is. We have CSRs who speak Spanish and Russian and we utilize the AT&T Language Line for all other languages. We are able to work with more than 170 different languages through this service. Just call:

1-855-CO4-NEMT    

(1-855-264-6368)