Schedule a Ride

If you are a Medicaid client with a trip request you can submit your request online using the following form:

triprest

Or to talk to a representative, please call:

1-855-CO4-NEMT

(1-855-264-6368)

and one of our highly trained Customer Service Representatives will be happy to assist you.

Please call at least 48 hours in advance of your appointment to allow us sufficient time to arrange for service.

Transportation with less than 48 business hours notice (2 business days) must have a verifiable and valid reason to be scheduled.

Your trip must be within 25 miles of the pick-up location.

You can also be reimbursed for mileage when you are transported to your appointment by a family member, friend, or through one of our registered volunteer driver programs (see the mileage reimbursement tab).

To schedule your service, please have the following information ready when you call:

  • Your Medicaid ID number, name and date of birth
  • The address where we are picking you up
  • Your doctor’s name and address as well as a telephone number for confirmation of your appointment.
  • The date and time of your medical appointment along with an estimated time for any return trip